![]() I have downloaded the latest version from my account. Over the last 2 or more months we have gone from invalid to expired to disabled, lol what a joke. Message: Failed to check the license key. XHGPT9L8-PTV9DZU6-HZE3AGWG-PPCHE7NS-VLG7GYSZ-8A9UQES8-2ERCZRRF-6C7FKZUU The 1 NFR key I use is below and when I apply it I see the following.Īcronis Backup & Recovery 11 Advanced Server Standard + Deduplication + Universal Restore (English) It has taken you this long to reply leaving me with no resolution to this. Unfortunatly software is as only as good as the support for it and as good as Acronis software is the support for it is nothing short of appalling. So your telling me to obtain new keys as they are only valid for 24 months yet Eugene tells me they don't expire. Just the key for Windows Advanced Server has expired. I don't know about any others as these are the only two I use.Īcronis Backup & Recovery 11 Workstation Standard + Universal Restore (English) Valid.Īcronis Backup & Recovery 11 Advanced Server Standard + Deduplication + Universal Restore (English) Expired. These are both NFR keys I downloaded the latest build but this made no difference.įunny thing is the NFR key for workstation is still valid. ![]() Please use below link on steps to do so.Īcronis Asia Pte Ltd | 8 Temasek Boulevard, #30-01/02, Suntec Tower 3, Singapore 038988 In order to ensure facilitation of support issue and having the correct support duration,Ĭustomers are strongly encouraged to update their support program information after renewal. ![]() Simply download the latest build from the partner portal to access new features. You do not need to receive a new set of keys as NFR license doesn’t expire. Hi Ekaterina, I was informed by my Acronis account manager the NFR keys don't expire. I need help here getting frustrated trying to work it out. I was infomed by support that NFR keys don't expire. ![]() I also see this error when I try to remove the license. LineInfo: 0x9641D5A26DDF9A0A Module: atie_license_addon_vs Message: Failed to assign the serial key. When I try assign the NFR key I get this. Message: ProtectCommand: Failed to execute the command. ProtectCommand: Failed to execute the command.įields: $module : agent_protection_addon_vs ![]() On the 19.3.16 the backups stopped working with the following error message. ![]()
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